Creating shared mailboxes

Find it in the appStep 1 of 5

Add a shared mailbox is on Recipients > Mailboxes. You give it a display name, email address and alias.

Create a Customer Service mailbox that several agents will answer

Click in the practice window below.

Exchange admin center

Mailboxes

User and shared mailboxes. User mailboxes are created by licensing a user in the Microsoft 365 admin center.

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Exchange Admin Center

Exchange admin center basics