Users, licenses, groups and settings
Run a Microsoft 365 organization: users, licenses, groups, domains, roles, billing, service health and org settings.
25 lessons5 modules about 2 hours IT admins Certificate
Part of:Microsoft 365 Administrator
25 hands-on lessons
Earn your Microsoft 365 Admin Center certificate
Finish all 25 lessons, then pass the 20-question final exam (80% to pass). Your certificate has a public link anyone can verify.
Find your way around and handle the everyday user requests every admin gets.
Where users, groups, billing, settings and the other admin centers live.
Create an account with the right username, password and license in one pass.
Give people the apps they need, and know what happens when you take a license away.
Handle lockouts, and shut a compromised account down fast.
Remove accounts safely, and bring them back within 30 days.
External people in your address list vs external people who can sign in.
Bulk changes, the user details pane, OneDrive hand-overs and billing.
Create dozens of accounts from a spreadsheet, and export the user list.
The Account tab: who a user is, what they belong to and where they're signed in.
Forwarding, automatic replies, mailbox permissions and address-list visibility.
Hand a leaver's files to their manager, and manage OneDrive storage and sharing.
Know what you're paying for and where to find it.
Pick the right group type, run shared mailboxes and set up bookable rooms.
Microsoft 365 groups, distribution lists, security and mail-enabled security groups.
Set up Microsoft 365 and mail-enabled security groups, and bring back a deleted group.
One address several people answer: create one, give people access and avoid licensing surprises.
Bookable meeting rooms and shared kit, each with its own calendar.
Least-privilege roles, MFA and the org-wide security settings.
Give people exactly the access they need, and no more.
Grant a role from a user's account, and keep powerful roles under control.
Turn on strong sign-in protection, and know where it's actually managed.
Password expiry, idle session timeout, self-service reset, guest sharing and Customer Lockbox.
Custom domains and DNS, service health, reports, org settings and offboarding.
Prove you own a domain and make it the address people use.
MX, autodiscover, SPF, DKIM and DMARC: what each one does.
Is it us or Microsoft? And what's changing next month?
See who uses what, and spot licenses nobody uses.
Branding, help desk details, early access to features and Microsoft 365 Backup.
Lock the account, keep the data and recover the license, in the right order.
25 hands-on lessons
Earn your Microsoft 365 Admin Center certificate
Finish all 25 lessons, then pass the 20-question final exam (80% to pass). Your certificate has a public link anyone can verify.
Find your way around and handle the everyday user requests every admin gets.
Where users, groups, billing, settings and the other admin centers live.
Create an account with the right username, password and license in one pass.
Give people the apps they need, and know what happens when you take a license away.
Handle lockouts, and shut a compromised account down fast.
Remove accounts safely, and bring them back within 30 days.
External people in your address list vs external people who can sign in.
Bulk changes, the user details pane, OneDrive hand-overs and billing.
Create dozens of accounts from a spreadsheet, and export the user list.
The Account tab: who a user is, what they belong to and where they're signed in.
Forwarding, automatic replies, mailbox permissions and address-list visibility.
Hand a leaver's files to their manager, and manage OneDrive storage and sharing.
Know what you're paying for and where to find it.
Pick the right group type, run shared mailboxes and set up bookable rooms.
Microsoft 365 groups, distribution lists, security and mail-enabled security groups.
Set up Microsoft 365 and mail-enabled security groups, and bring back a deleted group.
One address several people answer: create one, give people access and avoid licensing surprises.
Bookable meeting rooms and shared kit, each with its own calendar.
Least-privilege roles, MFA and the org-wide security settings.
Give people exactly the access they need, and no more.
Grant a role from a user's account, and keep powerful roles under control.
Turn on strong sign-in protection, and know where it's actually managed.
Password expiry, idle session timeout, self-service reset, guest sharing and Customer Lockbox.
Custom domains and DNS, service health, reports, org settings and offboarding.
Prove you own a domain and make it the address people use.
MX, autodiscover, SPF, DKIM and DMARC: what each one does.
Is it us or Microsoft? And what's changing next month?
See who uses what, and spot licenses nobody uses.
Branding, help desk details, early access to features and Microsoft 365 Backup.
Lock the account, keep the data and recover the license, in the right order.
Unlock every lesson, exam and certificate
The Basics module is free. IT Pro unlocks the intermediate and advanced lessons, from $12.42/month.